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Boost your brand and generate demand with media programs.

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Browse recent toolkits and resources curated by the EMARKETER team.

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Learn more about our mission and how EMARKETER came to be.

Key decision-makers share why they find EMARKETER so critical.

Take a look into our corporate culture and view our open roles.

Our Methodology

Rigorous proprietary data vetting strips biases and produces superior insights.

See our latest press releases, news articles or download our press kit.

Speak to a member of our team to learn more about EMARKETER.

Explore plans and subscriptions.

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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

June 18, 2024

Preferred Types of Customer Service Channels Among Consumers Worldwide, by Generation, March 2024 (% of respondents)

Featured In

Skype’s downfall: How Microsoft’s $8.5 billion bet lost to mobile-first rivals

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Chart Title

Preferred Types of Customer Service Channels Among Consumers Worldwide, by Generation, March 2024 (% of respondents)

Publication Date

June 18, 2024

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Source information is only available to PRO subscribers.

Featured In

Skype’s downfall: How Microsoft’s $8.5 billion bet lost to mobile-first rivals

Topics

Customer Experience Baby Boomers Generation X Millennials Generation Z

Worldwide