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September 24, 2019
How Do Internet Users in Europe and North America Prefer to Resolve an Issue with a Product/Service? (% of respondents, by age, July 2019)
Description
A global survey asked how respondents prefer to resolve customer issues: contact customer service, find information online and fix the issue oneself, publicly voice the issue on social media or abandon the brand entirely. The results are broken out by age range.Featured In
Social ListeningChart Title
How Do Internet Users in Europe and North America Prefer to Resolve an Issue with a Product/Service? (% of respondents, by age, July 2019)Publication Date
September 24, 2019
Sources
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