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Telemedicine Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Telemedicine

Women are driving telehealth growth—marketers should tap the channel with focused campaigns

Women are driving telehealth growth—marketers should tap the channel with focused campaigns

Article
Dec 30, 2025

Women use more healthcare, spend more on prescriptions, and are spurring telehealth companies to deliver tailored virtual services.

These health needs give telemedicine an edge over in-person care

These health needs give telemedicine an edge over in-person care

Article
Mar 14, 2022

Telemedicine is not the way most US adults prefer to access care. For only two healthcare needs—flu or cold treatment, and prescription refills—live video visits held an edge over in-office visits in 2021, and this margin was slim. US adults were more inclined to travel to their providers for mental health services, annual checkups, and physical therapy.

Why telehealth is primed to gain even more momentum in 2022 and beyond

Why telehealth is primed to gain even more momentum in 2022 and beyond

Article
Jan 25, 2022

Is telehealth’s ROI its post-pandemic saving grace? Cigna-MD Live’s latest study shows how the tech can cut on healthcare costs. We detail what’s behind telehealth’s power to slash costs for both providers and patients.

US Telehealth Trends 2022

US Telehealth Trends 2022

Report
Jan 10, 2022

Telehealth is here to stay. It’s time for providers, payers, and vendors to give consumers what they want and make telehealth services a competitive advantage—or risk being left behind.

US Remote Patient Monitoring Forecast 2021

US Remote Patient Monitoring Forecast 2021

Report
Nov 05, 2021

The remote patient monitoring market is surging, with the number of US users doubling between 2020 and 2025. Consumers, healthcare providers, payers, and pharma companies are all investing in the technology and programs to improve care and lower cost.

Amazon Care expands in-person care to 20 more cities

Article
Sep 07, 2021

Amazon Care scales up its in-person care services: We unpack what its next step could be and why other telehealth providers are also not slowing down their telehealth rollout despite plunging consumer usage in recent months.

Amwell’s Q2 earnings hint at telehealth’s future beyond just visits

Amwell’s Q2 earnings hint at telehealth’s future beyond just visits

Article
Aug 13, 2021

Telehealth needs to look beyond visits to stay competitive: Amwell unveiled its Q2 earnings, revealing lower year-over-year revenues and a projected drop in telehealth visits—we explore why telehealth vendors need to move beyond virtual visits and evolve to incorporate other digital health solutions in their product suites.

Smart Hospitals

Smart Hospitals

Report
Aug 05, 2021

Now more than ever, US health systems are under pressure to move further along the path to becoming smart hospitals. This report evaluates the hospital of the future, as well as the technologies and use cases driving adoption. We also provide best practices for developing and executing a smart hospital strategy.

MDLive’s primary care push captured disengaged patients—but perhaps not for much longer

MDLive’s primary care push captured disengaged patients—but perhaps not for much longer

Article
Jun 25, 2021

MDLive unveiled new data showing it captured patients who were otherwise forgoing primary care. We unpack why virtual primary care alone is not enough to sustain consumers in the post-pandemic future.

Checking in on telehealth, 'buy now, pay later' use, and Prime and Walmart+ Rx discounts

Checking in on telehealth, 'buy now, pay later' use, and Prime and Walmart+ Rx discounts

Audio
Jun 15, 2021

On today's episode, we discuss how many Americans have adopted telehealth, how people are using it, and what's both driving it forward and holding it back. We then talk about the popularity of buy now, pay later services, why some retailers are now starting to expand their brick and mortar presence, and what adding prescription discounts might do for Amazon and Walmart's membership programs. Tune in to the discussion with eMarketer principal analyst Lisa Phillips and director of forecasting at Insider Intelligence Cindy Liu.

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Most US adults like telemedicine, but some are feeling tech fatigue

Most US adults like telemedicine, but some are feeling tech fatigue

Article
Mar 29, 2021

Consumer opinion of telemedicine wanes

How 5G Will Change Healthcare

How 5G Will Change Healthcare

Report
Mar 18, 2021

5G will become one of the most promising technologies for facilitating healthcare’s digital transformation. This report analyzes five patient applications of 5G. It also explores forward-looking organizations embracing 5G and how healthcare organizations can follow in their footsteps.

The Remote Patient Monitoring Report

The Remote Patient Monitoring Report

Report
Mar 04, 2021

The spread of the novel coronavirus across the US has driven the evolution of remote patient monitoring (RPM) solutions from nice-to-have to need-to-have. While there’s a rosy path ahead for RPM vendors, a number of roadblocks—like the connectivity divide and laggard doctors—may restrain RPM from reaching its full potential.

US telemedicine users will surpass 40 million this year

US telemedicine users will surpass 40 million this year

Article
Nov 30, 2020

Telemedicine users in the US will reach 41.67 million in 2020, representing a growth of 98.8% from a year prior, according to our latest estimates.

Boomers Are Slower to Adopt New Technologies, but They’re Likely to Stick with the Ones They Value

Boomers Are Slower to Adopt New Technologies, but They’re Likely to Stick with the Ones They Value

Article
Aug 18, 2020

Boomers aren't entirely nondigital⁠—they were, after all, the pioneers of adopting home computers—but at this point in their lives, they're a bit more reluctant about adopting newer technologies. That's true even for tech with real-life utility, such as voice assistants and smart-home devices, which could help boomers age in place and deal with the physical challenges that accompany increasing age. Along with concerns about things like privacy, it’s partly a matter of the inertia about adopting new things that tends to set in as one gets older.

How the Coronavirus Dragged Our Robot-Filled Future Even Closer

How the Coronavirus Dragged Our Robot-Filled Future Even Closer

Audio
May 14, 2020

eMarketer principal analyst Victoria Petrock discusses the shifting mindset toward worker, assistant and delivery robots and offers some examples of how they are already helping people everyday. She also explains what's holding drones back and when to expect driverless cars on the roads. Then Victoria and senior research analyst Dane Finley talk about whether telehealth is here to stay, the significance of Alexa's longer-form speaking voice and whether virtual reality is capitalizing on stay-at-home measures.

The US Population Is Becoming More Comfortable with Using Telehealth Services

The US Population Is Becoming More Comfortable with Using Telehealth Services

Article
Apr 24, 2020

The number of adults in the US comfortable talking to healthcare practitioners, like doctors and nurses, about their health concerns—either virtually or over the phone—is increasing, according to recent data from YouGov.

How Supercomputing, Telemedicine and Biometrics Are Helping to Fight the Coronavirus

How Supercomputing, Telemedicine and Biometrics Are Helping to Fight the Coronavirus

Audio
Apr 16, 2020

eMarketer principal analyst Victoria Petrock discusses how supercomputers and quantum computing can help us fight the coronavirus. She also talks about the adoption of telemedicine and how biometrics are being used to diagnose people and enforce quarantine orders.

Telemedicine Could Be More Widely Adopted Due to the Coronavirus

Telemedicine Could Be More Widely Adopted Due to the Coronavirus

Article
Apr 13, 2020

Despite telemedicine having relatively low adoption rates in the past, interest in remote physician care has risen as the coronavirus pandemic and social distancing continue.

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