Executive Summary

As US health systems prioritize financial recovery and innovation in the wake of the pandemic, they must grapple with a rapidly evolving healthcare delivery system in which hospitals no longer play a central role. The pressure is on for organizations to re-evaluate their infrastructure and emerging technology investments, and to ensure their efforts not only support the future of healthcare delivery, but also provide services more efficiently and cost-effectively.

3 KEY QUESTIONS THIS REPORT WILL ANSWER

1. What is a smart hospital, and which technologies are organizations adopting to set the foundation for their own?
2. How are smart hospital solutions helping hospitals improve the patient experience, clinical workflows, and operational efficiency?
3. What are the best practices for hospitals on the journey to becoming smart?

WHAT’S IN THIS REPORT? This report examines what makes a hospital smart and which enabling technologies hospitals are adopting to drive growth. We explore key use cases of smart hospitals, as well as the tech vendors making these visions of the future a reality. Finally, we detail the best practices for hospitals to consider on the journey to becoming smart.

KEY STAT: Routine care is moving outside the hospital. Nearly three-quarters of US healthcare leaders expected ambulatory primary care centers to provide this care by 2024, versus 43% who said that was already the case, per a February 2021 Philips and iResearch Services study.