Messaging Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Messaging
US Time Spent With Media 2026

US Time Spent With Media 2026

Report
Feb 13, 2026

Media habits keep evolving as digital gains ground faster than traditional declines. Video is absorbing more attention, screens are doing more of the work, and the central battle is for a share of limited consumer time.

Insurers’ value-add is lost on most potential buyers

Article
Jul 25, 2025

The problem: Young adults don’t see value in life insurance beyond its death benefits, as we explore in “US Life Insurance Trends 2025.” That narrow view also means they overlook the value of estate planning—a space where life insurers have a strong presence, per Insurance News Net. Our take: Many life insurers offer estate planning services. But even when they don’t, insurers that encourage current and prospective clients to make estate plans can demonstrate their commitment to their customers’ financial well-being and strengthen the relationship.

WhatsApp, Meta go full-steam-ahead on messaging ads

WhatsApp, Meta go full-steam-ahead on messaging ads

Article
Jul 02, 2025

The news: Meta announced numerous updates to its messaging ad options, with a heavy focus on WhatsApp. Meta is expanding Ads Manager to include WhatsApp campaigns, centralizing multi-campaign management across its platforms. The feature allows businesses to upload subscriber lists to use Advantage+ to optimize ad budgets or manually choose messages for additional placements. Our take: The ongoing potential for divestiture could have significant implications for advertisers that rely on Meta’s ecosystem—but the new features will still make WhatsApp a more appealing option for those that haven’t considered it as a key ad channel.

Time Spent With Connected Devices 2025

Time Spent With Connected Devices 2025

Report
Jun 06, 2025

US consumers will spend 8.6 hours daily with digital media in 2025. How they divide that time across devices is evolving as video content drives strong growth in connected TV usage.

Discord touts Quest ad format success on its first anniversary

Article
Apr 10, 2025

It's been a year since the messaging app Discord launched its own reward-based ad format called "Quests" for PC and game console users, and they're ready to celebrate its success.

Signalgate controversy puts Signal’s messaging security in the national spotlight

Article
Mar 28, 2025

Government missteps turned into a viral ad for privacy, giving Signal a rare shot at user loyalty in a market crowded by data-hungry giants.

How brands can shift their focus from public engagement to private messaging

Article
Mar 26, 2025

Social media success was once defined by public stamps of approval, but now brands are recognizing that in-feed engagement is both an inaccurate and incomplete approach to measuring impact. Reaching consumers within their DMs has emerged as a growing strategy for many marketers.

SMS success, creator conversions, and other key stats from this week

Article
Mar 21, 2025

This week, beauty buyers take action on texts, influencers have indirect influence, and podcast fandoms benefit brands.

Behind the Numbers: How the Rise of the AI Shopping Agents Is Impacting the Customer Journey

Audio
Feb 28, 2025

On today’s podcast episode, we discuss how GenAI is changing the customer shopping journey the most, the impact of AI agents, and how to maintain brand messaging in a more conversational universe. Tune in to the episode with Senior Director of Podcasts and host Marcus Johnson, our Analyst Jacob Bourne, Vice President Suzy Davidkhanian, and Global Digital Commerce Senior Director, Strategy & Execution, Todd Hassenfelt. Listen everywhere and watch on YouTube and Spotify.

Financial institutions’ guide to rebranding

Article
Feb 14, 2025

We examine rebranding best practices that bring customers along on the journey.

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5 key stats: AI agent influx, automated messages drive conversions, and retail media rises

Article
Jan 31, 2025

A lot happens in a week, so every Friday we're going to analyze all the new data and provide you with some of the key takeaways. Welcome to the Friday 5.

HSBC’s exit from investment banking markets leaves gaps competitors can fill

Article
Jan 30, 2025

This will leave a gap that its competitors can now fill, but they’ll first need to win over its customers.

Sponsored Snaps score a major first partner in ‘Wicked’

Article
Nov 21, 2024

What will the reaction to Sponsored Snaps be? The new ad type’s first partner is “Wicked,” but users may not like the aggressive format.

Global Media Intelligence 2024: Western Europe

Global Media Intelligence 2024: Western Europe

Report
Oct 30, 2024

How time spent with media, device ownership, and media adoption stacks up in Western Europe.

US Time Spent With Media H2 2024 Update

US Time Spent With Media H2 2024 Update

Report
Aug 07, 2024

Our forecast for time spent with media has held relatively steady throughout 2024, but several important milestones are on the horizon.

Time Spent With Connected Devices 2024

Time Spent With Connected Devices 2024

Report
Jul 24, 2024

The average US adult will spend more than 8 hours per day on digital media this year, with about half of that time spent on mobile devices and more than a quarter on CTV.​

The Daily: Digital Trends for H2 2024—Beyond AI replacing people, Venu Sports getting delayed, and more

Audio
Jul 09, 2024

On today's tiny "Shark Tank"-style podcast episode, our contestants pitch their most interesting predictions for the rest of 2024 including how AI messaging will change, when Venu Sports will actually launch, and more. Tune in to the discussion with analyst Ross Benes and director of Briefings Jeremy Goldman.

Apple embraces RCS in iOS 18—and marketers should be celebrating

Apple embraces RCS in iOS 18—and marketers should be celebrating

Article
Jun 10, 2024

iOS 18 to feature RCS, at long last: Apple's update will boosts cross-platform messaging—and benefit marketers with richer customer interactions.

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