It has identified key expansion territories where it’ll offer full-service banking.

The bank could outperform less focused competitors in customer satisfaction.

This move aligns with the bank’s wider strategy to gain ground in the sports ecosystem.

WPP’s reset begins: Q1 met expectations, but revenues slid as its Elevate28 turnaround plan targets stability now and profitability by 2028.

Card payments still anchor commerce despite new digital and economic disruptions. As roles blur across the ecosystem, players are racing to capture more value while defending core revenue streams.

Traditional financial-wellness partnerships may be less effective than digital-first ones.

To maintain growth, Sezzle looks to phone plan, subscriptions for stickiness.

The purported damage depends on bank scale and type of technology investments.

Lack of consumer engagement felled the palm-based payments amid privacy concerns.

Banks’ AI fantasies collide with reality.

Trump’s escalation with JPMorgan highlights banks reputational issues with trying to control the narrative.

Apple Card, tech spending, and mobile banking are highlights.

Sluggish fixed point-of-sale (POS) terminal sales are forcing providers to rethink their strategies. From adding softPOS capabilities to adding AI tools and vertical-specific offerings, POS software is becoming the real competitive battleground.

JPMorgan buys the $20B portfolio at a discount, inheriting risks but gaining a unique opportunity.

2025 was a big year for cryptocurrency. Cryptocurrency payment users grew 24.8%, to 4.9 million US adults, per our forecast. Between institutional buy-in and unprecedented support at the highest levels of the US government, the crypto market hit record highs—before plummeting in the final months of the year. Crypto gained mainstream momentum, but its volatility hasn’t changed. For banks and crypto infrastructures, this unpredictability kneecaps efforts to integrate crypto as an accepted currency at the point-of-sale.

An institutional crypto desk would legitimize crypto in a way that no other FI could.

In 2026, stablecoins, agentic commerce, and AI-driven rewards will reshape the payments industry. Providers need to bet early or risk being sidelined by faster, cheaper, and more intuitive payment experiences.

JPMorgan Chase signed updated contracts with Plaid, Yodlee, Morningstar, and Akoya, accounting for more than 95% of open banking data requests to the bank’s systems. FIs that have made no effort to securely transmit consumer data are lagging technology-forward peers in customer experience and consumer privacy and security. Without a policy nudge, it’s easy for FIs to be tempted to put open banking on the back burner—alongside the digital transformation that should have come with it.

In recent regulatory filings, JPMorgan and Bank of America (BofA) said they’re responding to government requests related to policies and processes around “providing, maintaining, or discontinuing financial products or services to certain clients or potential clients.” The fire politicians are stoking introduces reputational and business risks for banks among customers as well as the risk of regulatory action by agencies that have traditionally demanded rigorous screening of current and prospective customers.

Charlie Javice, who founded a fintech that JPMorgan Chase acquired in 2021 for $175 million, was sentenced to seven years in prison for pitching the deal based on fraudulent records that exaggerated the size of the fintech’s customer base by several million. Fintechs can be valuable partners and shrewd acquisitions, but for banks, they may also be a siren song. A hunger for growth and a thirst for the next best thing can impair otherwise clear management judgment. Due diligence should be thorough and strategic planning measured.