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Consumer Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Consumer

Reimagining Retail: Lessons from the 2024 holiday shopping season—The election impact, why returns are way up, and more

Audio
Jan 15, 2025

On today's podcast episode, we discuss how the election influenced consumers' shopping habits, why returns spiked, and some way too early predictions for the 2025 holiday season. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Senior Analyst Zak Stambor and Analyst Rachel Wolff.

EV adoption stalls amid cost concerns and policy uncertainty under Trump

EV adoption stalls amid cost concerns and policy uncertainty under Trump

Article
Jan 10, 2025

President-elect Trump’s plans to cut EV incentives and expand oil production could drive up vehicle costs, undermining Biden’s clean-energy policies.

GenAI will enable next-level personalization in 2025

Article
Jan 09, 2025

The technology will improve banks’ customer service and help them deliver more personalized interactions.

25 years of marketing trends: Consumer connection, data collection, and AI

Article
Jan 03, 2025

Marketing has dramatically changed over the first quarter of the 21st century. The rise of digital, hyper-specific targeting, connected TV(CTV), and real-time advertising marketplaces are just a few of the trends that have made the marketing industry almost unrecognizable to what it was at the beginning of 2000.

5 top retail stories from 2024: Discounts, Kroger's ecommerce, and Gen Z habits

Article
Dec 24, 2024

Value was the name of the game in 2024 as retailers scrambled to keep consumers shopping. But that wasn’t the only thing on retailers’ minds this year.

Trump’s tariff plans are expected to drive prices up and reduce consumer spending power

Trump’s tariff plans are expected to drive prices up and reduce consumer spending power

Article
Dec 03, 2024

President-elect Donald Trump’s proposed 10% to 20% tariffs could cause double-digit price hikes across six retail categories, according to the National Retail Federation (NRF) analysis from November 2024.

Reimagining Retail: The unofficial list of retailers who came back from the dead/a difficult spot (October)

Audio
Oct 30, 2024

On today's podcast episode, we discuss a special edition of the unofficial list of the retailers who have made a comeback (from the dead). This month, our analysts Arielle Feger, Becky Schilling, and Sara Lebow (aka The Committee) put together a very unofficial list of the top eight retailers who have most impressively come back from the brink, and how they did it. In this month's episode, Committee members Senior Analyst Sara Lebow and Senior Director of Content Becky Schilling will defend their list against Senior Analyst Sky Canaves and Principal Analyst Sarah Marzano, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.

The Daily: Is Netflix’s glass half full, or half empty?

Audio
Oct 29, 2024

On today’s podcast episode, we examine Netflix from all angles. While subscriptions were up in Q3 of this year, they were down compared to the previous Q3. Find out everything you need about the streamer’s quarterly report by listening to the discussion with Senior Director of Podcasts and host Marcus Johnson and Analyst Daniel Konstantinovic.

The Weekly Listen: The WNBA’s record-breaking season, a new “click to cancel” rule, and more

Audio
Oct 25, 2024

On today's podcast episode, we discuss the numbers that summed up this year’s record breaking WNBA season the most, how TV’s biggest attraction (the NFL) is getting on, how a new “click to cancel” rule will change consumer behavior, how much store themed marketing can move the needle, what percentage of college athletes make it to the pros, and more. Tune in to the discussion with Senior Director of Podcasts and host Marcus Johnson, Principal Forecasting Writer Ethan Cramer-Flood, Senior Forecasting Analyst Zach Goldner, and Senior Director of Forecasting Oscar Orozco.

Apple’s AI delay wipes out $96 billion in market value

Apple’s AI delay wipes out $96 billion in market value

Article
Sep 16, 2024

With AI delays and sluggish preorders, the iPhone 16 launch is testing investor patience and could signal trouble ahead for the tech giant.

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Marketers should keep their eyes on privacy as signal loss, privacy laws mount

Article
Sep 06, 2024

Google may have reversed its decision to deprecate third-party cookies, but providing individual consumers with the ability to opt-out is still likely to decrease signal loss, according to our analyst Evelyn Mitchell-Wolf. In addition, increased legislation and consumer concerns around privacy will require marketers to invest in privacy-safe ways to collect and activate data.

The Banking & Payments Show: Banks in 2030

Audio
Aug 20, 2024

On today’s podcast episode of The Banking & Payments Show, we do a deep dive into Maria Elm’s EMARKETER report, The Bank in 2030. In the ‘Story by Numbers’ segment, we find out how banks will promote their brands to consumers in the future. We argue nicely in the ‘For Argument’s Sake’ segment about the end of banks as we know it and if it’s true that 90% of consumer-serving banks and credit unions won’t exist by 2030. Listen to the conversation with host, Rob Rubin, and analysts Maria Elm and Tiffani Montez.

Reimagining Retail: Retail pulse check—Why prices are still a hot topic, how people derive value, and why things feel bad

Audio
Jun 05, 2024

On today's podcast episode, we discuss why prices continue to be such a hot topic, how consumers determine what value means to them, and which retailers performance is representative of the broader retail space. Join our analyst Sara Lebow as she hosts senior director of media content Becky Schilling and analyst Zak Stambor.

Intuit Mailchimp uses AI to create its ‘clustomer’ marketing campaign

Article
May 03, 2024

Intuit Mailchimp used AI to create a B2B marketing campaign focusing on the “clustomer,” the amorphous and diverse audience brands must reach with ads. The resulting ad performed in the top 5% of Ipsos ads, a success which Intuit Mailchimp CMO Michelle Taite attributed to the team’s willingness to experiment with AI.

AI will ‘supercharge’ creativity but exacerbate existing privacy concerns, says VML exec

Article
Mar 26, 2024

Generative AI will “supercharge our creativity,” said VML chief innovation officer Brian Yamada. He believes the tech will improve marketers’ ability to tell stories, but it will also raise new privacy concerns.

The Weekly Listen: Conversational voice assistants, digitally cloning yourself, and AI search destroying online traffic

Audio
Jan 05, 2024

On today's podcast episode, we discuss what to expect in 2024, whether Google's new AI search tool will destroy traffic, a new self-checkout machine, loyalty in the age of the "zero consumer," if everyone will soon be creating digital clones of themselves, roads that can wirelessly charge electric vehicles, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian, analyst Blake Droesch, and vice president of Briefings Stephanie Taglianetti.

The Daily: The future of real-time insights, reading consumer confidence, and the 2024 cookieless future looms large

Audio
Dec 19, 2023

On today's podcast episode, we discuss consumer spending over the holidays, how transaction data can help brands build deeper relationships with their customers, and what's next for consumer purchase data. "In Other News," we talk about Google starting to phase out cookies in a few weeks and what to make of the economy's mixed signals. Tune in to the discussion with our vice president of content Suzy Davidkhanian and Jonathan Silver, founder and CEO of Affinity Solutions.

The Banking & Payments Show: US banking consumer habits

Audio
Nov 28, 2023

This Banking & Payments Show episode explores new cash-back credit card features and their appeal. We discuss a CNBC article on merchant rewards, highlight a feature 58% of consumers find extremely valuable, and debate the merits of these features versus more cash-back rewards.

Brand equity is top purchase driver for consumers, beating out ads

Brand equity is top purchase driver for consumers, beating out ads

Article
Nov 09, 2023

Knowing and trusting a brand is the top factor influencing purchase decisions for US adults, particularly among those ages 55 and older, per an August 2023 CivicScience survey.

Consumer attention and ad spend are mismatched. Where does that leave advertisers?

Consumer attention and ad spend are mismatched. Where does that leave advertisers?

Article
Nov 06, 2023

Consumer attention is fragmented and getting shorter. At the same time, digital ad spend growth is slowing following a pandemic surge. That means marketers must be agile and strategic with their spending.

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