Card payments still anchor commerce despite new digital and economic disruptions. As roles blur across the ecosystem, players are racing to capture more value while defending core revenue streams.
After a bruising Q3, Fiserv’s new strategies show a path forward.
Lack of consumer engagement felled the palm-based payments amid privacy concerns.
Sluggish fixed point-of-sale (POS) terminal sales are forcing providers to rethink their strategies. From adding softPOS capabilities to adding AI tools and vertical-specific offerings, POS software is becoming the real competitive battleground.
With AI-powered security and no retail conflict, Clover’s palm-pay push could win where Amazon stumbled.
Payments companies are investing in sport marketing to capture volume at lucrative stadiums and live events, per multiple press releases. Standard arena deals have big value, but there’s another area of sports with even less penetration: Women’s sports leagues. Viewership and attendance for professional women’s basketball is exploding thanks in part to standout rookies like Caitlin Clark and Angel Reese. Ads during women’s sports events have a 40% greater impact on consumer engagement than average primetime TV ad airings—meaning the opportunity to seize on rising attendance at women’s sporting events and TV viewership is ripe for payment providers trying to snag in-arena volumes and new customers.
Adyen launched two point-of-sale (POS) terminals ahead of the holiday season, per a press release.As SMBs approach the critical holiday season, POS providers need to offer value to court cash-strapped vendors, reminding them the importance of a reliable, durable terminal system. Add-ons like AI-powered software can help convince vendors the value of their hardware with high-powered tools to boost conversions and payment volume.
Square updated its AI, Bitcoin, and food and beverage platforms to help businesses tackle economic pressure and shifting customer expectations. AI features are no longer a strong differentiator for POS providers. But Square’s features are the first time we’ve seen a provider use AI for hyperlocal insights that it can use to maximize opportunities like community events—rather than just gleaning insights based on things like recent sales patterns.
Fiserv will acquire StoneCastle Cash Management, giving its payment ecosystem a new source of liquidity. Broadening its merchant services through stablecoin issuance may take the burden off of Clover to drive revenues, which has struggled recently with weaker adoption amid a stacked POS space. But partnered merchants like DoorDash will have to make a case to workers and customers alike that stablecoin payments are as valuable as fiat. With only 1.8% of the US population using cryptocurrency, per our forecast, the general population will have to be persuaded that FIUSD—or retailers’ own stablecoins—really have the utility to pay bills and rent just as easily as a regular paycheck.
Fiserv acquired CardFree, expanding Clover’s hospitality offerings for merchants, per a press release. The payoff from Fiserv’s recent acquisitions in Europe, like AIB Merchant Services, will take some time to materialize in earnings. If Fiserv can integrate CardFree’s offerings in Clover before it rolls out in Europe, it might get the momentum it needs to thwart more dismal investor reactions for a later earnings release.
The news: Fiserv’s organic revenues grew 8% in Q2, per its earnings release. Our take: Fiserv’s Clover faces a stacked market with Shift4, Square, and Toast all offering competitive POS solutions for SMBs.
The news: Mastercard and Fiserv will offer Clover hardware rental fees for just $0.01 per month to the first 1,000 merchants who sign up for the network’s US Small Business Navigator platform, per a press release.Our take: Mastercard and Clover both want to secure small business market share.
The news: Fiserv will acquire the remaining 49.9% stake in AIB Merchant Services, one of Ireland’s largest payment solutions providers and Europe’s largest ecommerce acquirers. Our take: Fiserv has to find innovative ways to grow among a competitive POS landscape, rising softPOS adoption, and pervasive economic uncertainty.
It’s is betting that hardware rollouts and vertically integrated offerings can stave off competitors.
The company’s acquisition spree could help accelerate growth despite an uncertain economic climate
In-store payments provide a new growth avenue for BNPL providers facing slower industrywide volume growth
Growing in new markets can offset potential losses from increasing POS competition
The POS provider achieved this milestone despite slowing growth due to intense competition
The payments provider maintained impressive POS growth given heightened competition in the space
But its verticalized offerings may struggle to stand out in the crowded field
Powerful data and analysis on nearly every digital topic.
Become a ClientWant more marketing insights?
Sign up for EMARKETER Daily, our free newsletter.
Thanks for signing up for our newsletter!
You can read recent articles from EMARKETER here.