Lack of consumer engagement felled the palm-based payments amid privacy concerns.

With AI-powered security and no retail conflict, Clover’s palm-pay push could win where Amazon stumbled.

Issuers and POS providers need to offer fast, secure checkout experiences.

The launch will bring a needed boost to the industry, which has struggled to win over consumers and merchants

Providers can invest in features like one-click checkout to boost their competitive positioning

It also includes features to minimize checkout friction as Google Pay tries to streamline the experience

In the third of five reports in our “Payments Ecosystem 2024” collection, we unpack how the lines between POS hardware and software are disappearing as providers push the innovation envelope.

The Wall Street lender’s pilot shows the space is maturing and could prompt other banks to launch their own biometric products.

Consumer device and behavior trends are affecting payment providers’ strategies across retail, P2P, B2B, disbursement, and cross-border channels. Here’s what that means for the payments ecosystem.

This second installment of the “Payments Ecosystem” collection unpacks how point-of-sale (POS) hardware, software, and payment gateway services are becoming increasingly intertwined as merchants adapt to economic turmoil and consumer payment changes.

Consumers have noticed this uptick after identity fraud losses topped £15.3M last holiday season. Many are on board with using biometric data to speed up the process.

The program lets customers use facial and fingerprint biometrics to pay for purchases in-store—but they’re not sold on the tech yet.

Biometrics are poised for wider adoption: Consumers aren’t happy with the status quo for identity verification—and most of those who tried newer methods liked them, according to a PYMNTS and Pindrop survey.

Mastercard will bring FinGo’s vein-scanning payments solution to more markets, and Visa is working on a biometric authentication solution for online transactions with the UAE’s Abu Dhabi Islamic Bank.

The pandemic accelerated payments industry digitization across the entire landscape, as merchants turned to ecommerce to keep doors open, consumers eschewed cash in favor of electronic and contactless payments, and payments technology providers rapidly developed and launched new solutions to keep up.

As COVID-19 has spread around the world, technology and big data are being used to track outbreaks and slow the virus’s spread. But these systems are also raising thorny privacy concerns.

eMarketer principal analyst Victoria Petrock discusses how supercomputers and quantum computing can help us fight the coronavirus. She also talks about the adoption of telemedicine and how biometrics are being used to diagnose people and enforce quarantine orders.

As facial recognition systems become increasingly accurate, more governments and law enforcement organizations are tapping them to verify people’s identities, nab criminals and keep transactions secure.

While some consumers are warming up to retail tech, others aren’t as charmed by it—even if it results in more personalized experiences.