Software reigns supreme at the point-of-sale (POS). With that preeminence comes a brisk pace of innovation that is broadening opportunities for POS providers to expand their offerings—even as hardware increasingly becomes a means to deliver software.

Key Question: How are payment providers affected by factors driving change at the POS?

Key Stat: The US installed base of mobile point-of-sale (mPOS) terminals will grow at more than five times the rate of in-place hardware from 2023 to 2027, per our forecast. The role of mPOS in completing transactions at the customer's location continues to increase.