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EMARKETER

Social Commerce Forecast 2023

Gen Z, TikTok Shop, and Increased Spending per Buyer Drive Growth

Report by Jasmine Enberg  |  Oct 19, 2023
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Table of Contents
Executive Summary
The social commerce opportunity remains massive
Unpacking the nuanced and evolving social commerce market
Sources
Media Gallery
About This Report
Social commerce still has plenty of room to expand in the US. With discovery and inspiration as the key characteristics of social commerce, TikTok won’t be Amazon—but it will bring in new Gen Z shoppers.
Topics
Social Commerce
Digital Shoppers & Buyers
United States
Table of Contents
Executive Summary
The social commerce opportunity remains massive
Unpacking the nuanced and evolving social commerce market
Sources
Media Gallery

Social commerce is alive and well, but it’s getting harder to convert non-buyer social users into buyers. TikTok Shop will bring in new Gen Z shoppers, but most sales growth will come from increased spending among current buyers.

Key Question: What’s driving social commerce growth—and could TikTok Shop succeed?

KEY STAT: Annual social commerce sales per buyer will nearly double between 2023 and 2027.

authors

Jasmine Enberg

Contributors

Oscar Bruce Jr.
Senior Forecasting Analyst
Sky Canaves
Senior Analyst, Retail & Ecommerce
Jennifer Merritt
Vice President, Content
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