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EMARKETER

Roughly Two-Thirds of SMB Owners Will Rely on Ecommerce More Post-Lockdown

Article by Rimma Kats  |  May 13, 2020
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Roughly Two-Thirds of SMB Owners Will Rely on Ecommerce More Post-Lockdown
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Small Business (SMB)
United States

Small and medium-sized businesses (SMBs) have had to bank on ecommerce amid the coronavirus pandemic to help bolster sales, and many believe they will continue relying on it beyond the outbreak.

How US SMB Owners' Reliance on Ecommerce Will Change After the Coronavirus Pandemic, April 2020 (% of respondents)
E-Mail ChartDownload

According to May 2020 data from Pymnts.com, 66.4% of US SMB owners said they will rely on ecommerce more after the coronavirus pandemic.

Having a strong online presence is going to be vital for SMBs, especially for those that rely on foot traffic for sales. By embracing digital, SMBs can expand their customer base, stay visible and build on their existing relationships.

Read More:

eMarketer and Business Insider Intelligence have joined forces to become the leading research company focused on digital transformation. For more insights and key statistics on the biggest trends in today's most disruptive industries, subscribe to Chart of the Day.

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