Payments and Digital Commerce Platforms Forecast 2026

Payments Are the Growth Engine, but AI and Services Are the Next Battleground

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About This Report
Digital commerce platforms' payment offerings are growing faster than their core ecommerce businesses, making them crucial revenue and merchant retention drivers. But to stay competitive, platforms must evolve their payment capabilities to keep pace with AI, social commerce, and a shifting economy.

With the payment facilitator (payfac) model now a standard driver of platform revenues and retention, digital commerce leaders must evolve their payment offerings alongside AI, social commerce, and a shifting economy to maintain their competitive edge.

This deck covers:

  • Total digital commerce platform ecommerce sales and payment value growth forecasts
  • How top platforms compare with each other in terms of ecommerce sales and payment value
  • What factors will change how digital commerce platforms compete in the coming years

authors

Grace Broadbent

Contributors

Nicolas Crespo
Tiffani Montez
Emma Noyes
Senior Graphic Designer, Data Visualization
Katherine Smith
Myra Thomas
Emman Velasco
Data Visualization Editor
Jherr Daven Velasco
Data Visualization Editor
Julia Woolever
Director, Report Editing
Ali Young
Senior Copy Editor and Manager of Content Operations
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