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Paperless bill payments are increasing across all generations

Article by Sara Lebow  |  Apr 15, 2021
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Paperless bill payments are increasing across all generations
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Topics
Payments
Baby Boomers
Generation X
North America

For more insights and key statistics on the biggest trends in today's most disruptive industries, subscribe to our Chart of the Day newsletter.

Approximately 3 in 4 adults in the US and Canada across all generations will switch at least one bill to paperless payment in 2021. Millennials are leading the trend—87% will pivot to pay at least one bill digitally this year.

Consumers in North America Switching at Least One Bill to Paperless, by Generation, 2019-2021 (% of respondents in each group)
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