The news: AI chatbot use has crossed from novelty to habit for US teenagers.
- 46% of teens ages 13 to 17 use chatbots at least once a week, per Pew Research, including 16% who access AI several times a day or almost constantly. Thirty-six percent say they don’t use chatbots at all.
- OpenAI’s ChatGPT dominates, with 59% of teen chatbot users saying they use it, compared with 23% for Google Gemini and 20% for Meta AI.
Ohio State’s 2025 Student Life Survey found students use genAI for homework, research, and personal interests, adding a how-to and hobby component beyond schoolwork.
Why it’s worth watching: Chatbot use among teens hints at what will soon be standard for young adults. What feels normal at 15 tends to define expectations at 20. Social feeds, mobile search, and messaging all followed this path.
For many teens, chatbots sit alongside search, schoolwork, and conversation. That makes teens an early proving ground. They are testing tone, speed, and safety in real time.
Chatbots that feel stiff, preachy, or unsafe are likely to lose them quickly, which could explain ChatGPT’s lead. It may feel neutral and conversational, and it offers a range of personalities, per Pew Research. Rivals tied more tightly to enterprise workflows or novelty use cases skew narrower and struggle to build habits.
What it means for brands: A new generation of AI-native users is emerging and could soon define which chatbots and AI services become the industry standard. While ChatGPT’s popularity seems to transcend across demographics, Gemini’s growing popularity and Meta AI’s ubiquity in social apps keep them in the running as challengers.
Marketers should pressure-test AI integrations for age-appropriate use cases. As teen AI use grows, safety-first design can earn trust and long-term loyalty.