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Consumers desire more telehealth, but some health systems pull back their offerings

Article by Rajiv Leventhal  |  Oct 24, 2024
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Consumers desire more telehealth, but some health systems pull back their offerings
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Digital Health
United States

The trend: Consumer demand for telehealth remains strong, but many healthcare providers have reduced their virtual care offerings, according to a survey from the Deloitte Center for Health Solutions. Around 2,000 US consumers and 51 health system executives were polled in July 2024.

Patients like using telehealth: They’re engaging with doctors online at similar rates as recent prior years, and want to continue doing so.

  • About half of US adults participated in some telehealth activity in the past six months, according to an August 2024 survey from Comscore that was provided to EMARKETER.

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