AI Health Usage 2026

How Consumers Use AI for Health and the Impact It’s Already Having

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About This Report
Consumers are making AI part of their health decisions, from researching symptoms to filling gaps in care. As AI moves from answers to action, healthcare brands face a new challenge: being visible and cited while earning consumer trust.
Table of Contents

AI health guidance is changing health behaviors and shaping care and purchases. As leading AI platforms and health brands race to define consumer healthcare experiences, the stakes are rising: Earn trust, become visible and cited in AI answers, and influence decisions.

Key Question: How are consumers using AI tools for health, and what do those use cases and related behaviors signal to healthcare and pharma brands?

Key Stat: Among consumers who turn to AI for guidance, more seek health and wellness advice (49.1%) than any other use case we measure.

authors

Rajiv Leventhal

Contributors

Beth Snyder Bulik
Jennifer Pearson
VP, Research
Heather Sprung
Director, Report Editing
Sakina Thanawala
Copy Editor
Matt Torpey
Senior Data Visualization Editor
Jherr Daven Velasco
Data Visualization Editor
Yoram Wurmser
Principal Analyst
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