The news: Marketing leaders say AI adoption can reduce their reliance on agencies—and even cut them out of the loop altogether.
Zooming out: Agencies’ role in the marketing process is being threatened by emerging AI-powered one-stop shops, such as Meta’s creative content suite.
The silver lining: Agency contracts aren’t limited to content creation efforts. They still provide a wealth of services that AI can’t easily replace.
What to do: Agencies that market themselves solely as content producers risk being sidelined as automation scales. Those that help clients navigate AI transformation—integrating tools, ensuring data quality, managing governance, and aligning strategy across teams—can promote their value beyond creative output.
Our take: While AI can handle execution, the tasks of strategy, campaign orchestration, and creative planning still require human oversight and thought.
CMOs should maintain agencies for campaign execution and scaling to reap the benefits of their expertise while designing prompts for generative AI (genAI) tools based on brand voice and platforms to automate light-lift content and maximize budgets.
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