Select Providers that US Digital Banking Users Would Trust to Provide Them with Banking Services, March 2021 (% of respondents)
Respondents were asked, "Imagine that each of the following companies offered services you might typically get at a bank, such as a checking account. Which of the following would you trust most to provide you with banking services? Select up to 3."
Data is from the May 2021 Insider Intelligence "Banking Digital Trust Survey 2021." 2,412 US digital banking users were surveyed during Q1 2021. Respondents to the online survey are digital banking users at the top 10 US banks. Respondents were sourced from a third-party sample provider to resemble US demographics on the criteria of gender, age, and income.