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June 27, 2018
Ways in Which US Internet Users Have Responded to Negative Experiences with Inefficient or Malfunctioning Technology at Businesses, May 2018 (% of respondents)
Note
Data was provided to eMarketer by Boomtown.Methodology
Data is from the June 2018 Boomtown report titled "The Digital-Forward Customer Experience: New Expectation and Obstacles." Over 1,000 US internet users ages 18+ were surveyed online in May 2018. Boomtown is an intelligent support platform.Featured In
How In-Store Tech Bugs Impact SalesSources
Chart Title
Ways in Which US Internet Users Have Responded to Negative Experiences with Inefficient or Malfunctioning Technology at Businesses, May 2018 (% of respondents)Publication Date
June 27, 2018