Provocative creative can earn media, but brands should test who may feel demeaned before spots run.

Retailers in April proved that breakthrough moments come from bold repositioning, experiential stunts, and quiet backend innovations that reshape operations. Here are the three retailers that won April's “Unofficial Monthly Retailer Awards.”

The most impactful ads of 2025 stirred debate and dollars: From Sydney Sweeney to Katseye to Coca-Cola.

American Eagle’s Sydney Sweeney and Travis Kelce campaigns helped get eyes on the brand but failed to deliver the sales lift analysts were expecting. The two campaigns combined generated over 44 billion impressions, but comparable sales for the American Eagle brand rose just 1% YoY in the quarter, missing expectations for 2.1% growth. Ultimately, American Eagle’s record Q3 revenues owed less to the high-visibility Sweeney ad and more to strong execution at its Aerie brand, where comparable sales rose 11%. While buzzy celebrity-led campaigns can help restore brand relevance, their impact will be fleeting if companies’ merchandising and product availability fall short.

Brands are finding growth in controversy. American Eagle added 700,000 new customers tied to its controversial Sydney Sweeney ad campaign and a Travis Kelce collaboration. The campaigns generated a combined 40 billion impressions, helping American Eagle bounce back from a difficult quarter. American Eagle’s strategy shows that controversy can reignite attention and that generating buzz can pay off. But smaller or inclusivity-minded brands must weigh the potential long-term cost of missteps.

Backlash over e.l.f. Beauty’s partnership with controversial creator Matt Rife and debates sparked by Sydney Sweeney’s American Eagle ad shows that advertisers are facing a moment of heightened scrutiny that requires rigorous vetting of influencer partnerships. As audiences turn to influencers for purchasing decisions and rethink brand loyalty for those who turn their backs on social issues, brands who remain selective and thorough about the creators they work with will win trust.

The news: Gap’s newest denim campaign is challenging American Eagle’s controversial Sydney Sweeney ad. Helmed by K-pop girl group Katseye and featuring a diverse group of dancers set to the 2003 Kellis hit “Milkshake,” the ad is earning praise for celebrating diversity, individuality, and modern inclusivity. Our take: Advertisers can take several key lessons from the ads about how culturally attuned messaging can either draw praise or spark controversy depending on how it aligns with current social conversations.

"Sometimes a brand puts out a campaign and the internet goes wild, but it's not always in the way that the brand had hoped," said our analyst Suzy Davidkhanian on a recent episode of “Behind the Numbers.” For example, a recent American Eagle jeans campaign featuring Sydney Sweeney sparked controversy, with headlines like "Sydney Sweeney under fire after controversial American Eagle ad campaign" to "American Eagle stock rises after Trump praises Sydney Sweeney ad amid backlash."

The news: American Eagle’s latest ad with Sydney Sweeney is sparking debate across the political spectrum, with opinions ranging from those who believe the “good jeans” pun promotes eugenics and white supremacy to those who praise the ad for its “anti-woke” message. But regardless of where you land on the campaign, American Eagle is giving advertisers key lessons in toeing the line between bold branding and cultural missteps. Our take: Even campaigns that generate buzz can backfire if they ignore cultural sensitivities—meaning advertisers must adopt cultural intelligence as a core competency in creative strategy.