Cleaning brand Bissell revealed at Contentsquare’s CX Circle this week how a mobile-first testing culture, powered by personalization and rapid A/B testing, drove double- and triple-digit gains in engagement and conversions. Bissell’s case shows that conversion breakthroughs rarely come from big redesigns—they come from a culture of disciplined, mobile-focused testing. Small screens magnify every friction point, and users often defy expectations. Assumptions need to be tested, adjusted, and retested. The lesson: Make experimentation part of everyday workflows, follow the data, and double down on what works.

YouTube is making livestreaming a central pillar of its platform with its most sweeping update yet. More than 30% of logged-in viewers watched live video in Q2 2025, and new features aim to boost engagement and monetization. Updates include YouTube Playables, dual horizontal and vertical streaming with a unified chat, AI-generated highlight Shorts, and side-by-side ad formats that don’t interrupt streams. The company is also enabling midstream exclusivity for members. For creators, livestreaming is now easier to scale and monetize; for brands, it’s a fresh avenue to connect with highly engaged audiences—and increasingly, to drive commerce.

The news: We've been discussing how millennials’ and Gen Zers’ very different goals require separate marketing strategies. Coinlaw recently pinpointed three areas where their banking preferences differ the most. These include Gen Z’s mobile-first mindset, their preference for big banks, and where both generations seek advice. Our take: It's not just about what products you offer or what your advertising features—it's how and where you do it. Gen Zers and millennials take different approaches to engaging with banks, the information they put out, and their services. Banks’ marketing strategies should account for this to ensure their messaging is hitting their target audience.

Gen Z is driving the vertical video revolution: Platforms and marketers must meet them where they are—on mobile and with creators.

This year, Latin America will be the world’s second-fastest-growing region in retail ecommerce sales, after Southeast Asia. Sales will rise by 18.8% to $167.01 billion as mobile propels the region’s ecommerce market to new heights over the course of our forecast period.

This report provides a regional and country-by-country analysis for retail ecommerce and mcommerce sales in Latin America, with breakouts for Argentina, Brazil, Chile and Mexico. It also examines emerging trends and key drivers fueling regional market movements.