The insurer built an auto-quoting app inside ChatGPT, turning the platform into a live distribution channel.

Gen Z uses LLMs to find banks more than other generations do.

This move raises questions about the future of banking competition and compliance

AI is rewriting the digital shelf. As discovery shrinks to a handful of recommendations, brands are forced to optimize for both humans and machines or risk disappearing early in the purchase journey.

This FAQ covers affiliate market size, publisher types, AI disruption, and what marketers should prioritize in 2026.

Rising AI adoption among younger consumers for mental health and emotional support makes safe chatbot design table stakes, especially as lawsuits mount.

ChatGPT ads could open up in a second window via a partnership with Smartly

As AI transforms how consumers search, discover, and shop, brands are rethinking how they show up across LLMs and digital touchpoints. Justin Garvin of Rise, a Quad agency, joins EMARKETER’s Sky Canaves to discuss the shift from organic to paid AI opportunities, the importance of trust, and how to build a smarter, more connected strategy.

As brands incorporate creators and influencers into more of their marketing and advertising strategies, they are fueling the growth of the creator economy, while making it more competitive and complex.

New studies show the limitations of relying on AI tools for health answers. Platforms must tighten safeguards and educate users on smart prompting.

Heavy consumer AI health use raises pressure on OpenAI and peers to tighten safeguards fast.

As consumer health AI tools expand, companies must tread carefully or risk eroding consumer confidence.

Retail media’s early free-for-all is giving way to a more deliberate approach. At last week’s EMARKETER Summit, leaders from Kellanova and Every Man Jack described how marketers are sharpening their focus, rethinking measurement, and preparing for an AI-driven discovery landscape.

Marketing professionals see AI leading to several shifts in consumer behavior that will greatly impact the fundamentals of digital advertising in the next 2 to 3 years, per a Funnel and Ravn Research study of in-house marketers and agency professionals. As AI reshapes digital and search advertising, the brands that thrive will be those who seize the opportunities presented by AI-driven changes.

The New York Times is posting advertising momentum as its proprietary AI stack reshapes how marketers reach premium audiences. Q3 ad revenues climbed 11.8%, with digital ads rising more than 20% and generative AI tool BrandMatch now powering more than 150 campaigns. NYT’s first-party data engine interprets emotional cues, reading patterns, and topic affinities to deliver precise contextual placements—fueling strong campaign lift for partners such as Crown Publishing and Belmond. With 11.76 million digital subscribers and a diversified product suite, NYT’s fully owned ecosystem gives it targeting capabilities most publishers cannot replicate.

Sony AI released the Fair Human-Centric Image Benchmark (FHIBE), a freely available image data set to test AI fairness using images from 2,000 volunteers across 80 countries—all consent-based and removable on request, per Engadget. Independent data sets like FHIBE give marketers, platforms, and regulators a common reference point for evaluating AI performance. That helps brands prove compliance, reduce reputational risk, and speed up adoption of trustworthy automation. Tools like FHIBE could excise bias and rebuild trust in how AI sees—and represents—people in marketing and advertising processes.

Alibaba released two cutting-edge additions to its Qwen 3 large language model (LLM) that are ripe for enterprise application.Qwen3-Omni gives enterprises a rare mix of flexibility, cost savings, and global reach that many proprietary models can’t match. Qwen3-Max could push Alibaba into the frontier of agentic AI, combining massive scale with code-generation tools that could rival other developer-first models. For CMOs, Qwen3-Omni’s multilingual and multimodal skills could power richer customer interactions and unlock real-time insights from video, audio, and text data.

Microsoft is reducing its reliance on OpenAI by bringing in rival Anthropic to power key enterprise features, per The Information. With Microsoft 365’s entrenched position in productivity software, Anthropic’s integration could shift enterprise adoption trends away from OpenAI. If Anthropic gains traction, OpenAI risks losing one of its strongest distribution channels and with it, its influence on how AI is embedded in daily workflows. Marketers should watch to see not just who wins contracts, but who defines the next generation of workplace software.

The news: OpenAI is bringing its newest models to Amazon Web Services (AWS) for the first time, marking a major milestone in the ongoing battle for AI cloud dominance. Its open-weight models, gpt-oss-120b and gpt-oss-20b—available via Amazon Bedrock and SageMaker AI platforms—are able to handle complicated text-based operations and integrate into cloud-based systems. Our take: OpenAI’s models are getting easier to access, meaning lower costs and fewer technical hurdles to trying powerful AI tools. AWS customers should start testing oss-120b and oss-20b for things like generating subject lines, social copy, and campaign variations and explore ways to fine-tune the models with company data.

The news: Influencer marketing spending is increasing steadily in the US and worldwide, representing a key area of growth as audiences turn to the creators they trust for purchase decisions. In a conversation with EMARKTER, Arthur Leopold, head of the creator content ad platform Agentio, discussed why audiences are turning to influencers, how technology is changing the game, and where influencer marketing is heading. Our take: Influencer marketing continues to be a core focus for advertisers in a consumer landscape dominated by social media—but as more brands invest in influencers, advertisers need to keep key considerations in mind.