Chase launched an exclusive travel series, Sapphire Reserve Trips, eligible for Sapphire Reserve cardholders, per a press release. Cardholders will receive 8X points for any Chase Travel booking and can maximize points with Points Boosts, which gives members another 2X points at hotels and flights booked with select airlines through Chase Travel. Chase’s promotions of experiential, exclusive, and personalized rewards is critical to capture more wealthy millennials and Gen Zers into their ecosystem. To avoid disappointment from cardholders, issuers should cap enrollment for trips to prevent overcrowding found at premium airport lounges and preserve a private experience for a select group of cardholders.

The news: JP Morgan Chase updated its Sapphire Reserve credit cards with enhanced travel and dining rewards and a hefty $795 annual fee, per a press release. Our take: Winnowing down their elite cardholder population will need to be done with a scalpel instead of a cleaver—Chase and Amex are trying to increase their yearly fees slightly out of range for an upwardly-mobile middle class, with reward points geared toward priorities of the comfortably wealthy.

"Department stores are getting a bad rap," said our analyst Suzy Davidkhanian on a recent episode of "Behind the Numbers." "The way that department stores were structured as this one-hit wonder shop where you could find every single thing under one roof is a fallacy." Department stores are in a tough spot, as Hudson BAy’s recent bankruptcy shows. But ones that embrace new kinds of experiences, like the newly opened Printemps luxury department store in New York City's Financial District, might have the right idea for the future of department stores.

Exclusive events—even when cardholders have to pay to access them—have helped the brand make big gains with Gen Z and millennials.