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Crm Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Crm
Messaging Apps and Marketing 2018

Messaging Apps and Marketing 2018

Report
Sep 19, 2018

With the number of US mobile messaging app users on the rise, these chat apps are an emerging marketing channel. This report explains what marketers need to know about using Facebook Messenger, WhatsApp and the new texting standard RCS.

Why Many B2B Marketers Struggle With CRM Integrations

Why Many B2B Marketers Struggle With CRM Integrations

Article
Sep 18, 2018

In a survey of 250 US B2B sales and marketing professionals, about four in 10 respondents said they are novices or beginners when it comes to integrating data into their CRM systems.

What Marketers Need to Do Differently on Facebook Messenger

What Marketers Need to Do Differently on Facebook Messenger

Interview
Sep 10, 2018

Liz Cole, vice president and group director of social strategy at Digitas, discusses how marketers can tap into the interactive and personal nature of Facebook Messenger.

Understanding the "Data" in Customer Data Platforms

Understanding the "Data" in Customer Data Platforms

Article
Aug 17, 2018

CDPs are the hot thing in marketing tech, even though their main features have existed for several years.

B2B Marketing Data

B2B Marketing Data

Report
Jul 10, 2018

This report includes a breakdown of all the different types of data B2B brands can capture on their audience. It will also cover best practices on how to source this data and the best ways to manage and integrate it for actionable insights.

Marketers’ Roundtable: Your Data-Driven Marketing Is Only as Strong as the Tech Stack That Supports It

Marketers’ Roundtable: Your Data-Driven Marketing Is Only as Strong as the Tech Stack That Supports It

Interview
Jul 03, 2018

Five B2B brand marketing leaders talk about how they pushed through barriers, implementing marketing technology solutions at their organizations that integrate disparate data sources and make audience data actionable for advanced and targeted marketing practices.

Customer Experience 2018

Customer Experience 2018

Report
Jun 14, 2018

Only 5% of senior marketers in North America surveyed by CMO Council and RedPoint Global in March 2018 said they could deliver data-driven experiences in real time across channels.

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