Digital engagement should go beyond retail and small business.

The issuer targets new consumers with rewards tied to account balances.

Bank of America debuted an exclusive FIFA World Cup 2026 custom card design and ticket opportunity for applicants, per a press release. Cardholders can choose between two FIFA-themed card designs. New applicants for BofA’s Customized Cash Rewards or Unlimited Cash Rewards Visa credit cards can also buy two tickets to select FIFA World Cup matches starting February 10, 2026. Leaning into sporting events for marketing and rewards can connect issuers with young consumers who are passionate about exclusive, memory-building experiences. Hosting on-site events and spaces during the matches could draw in even more potential cardholders.

A J.D. Power customer satisfaction benchmark ranked Citi No. 1 for US mortgage origination, above Bank of America (BofA). The study suggests that lenders are changing their sales model from a focus on volume over service to one emphasizing consultation and advice to enhance customer trust and deepen relationships. Consumers should feel supported in the mortgage market. How borrowers feel about the origination experience, from awareness through closing, should strongly influence their choice of provider amid frequent negative headlines and interest rate uncertainty.

Paramount Skydance’s first full quarter under CEO David Ellison wasn’t flashy—but it was confident. Revenues were roughly in line, shares jumped over 10%, and management struck a new tone: Paramount is (re)building. Ellison and president Jeff Shell raised synergy targets to $3 billion, boosted film and TV output, and reaffirmed streaming growth through UFC integration on Paramount+. Ellison teased “buy versus build” ambitions amid merger chatter with Warner Bros. Discovery, signaling offense over defense. The message landed: Paramount’s next act is about agility and intent—a media giant betting it can grow faster by cutting smarter.

Bank of America’s revenues rose 11% YoY to $28.1 billion in its Q2 2025 earnings, outstripping analysts’ expectations at $27.5 billion, per CNBC. While consumers are demonstrating resilience, leaning into flexibility as the holiday season approaches could give issuers more loyalty from consumers who are skittish about holiday shopping. 0% interest holidays and card-linked buy now, pay later offers can help banks compete against fintechs offering similar promotions.

The news: Bank of America notched a record second quarter for revenues, per Bloomberg. Revenues totaled $26.61 billion, lower than analysts’ anticipated $26.72 billion. Our take: Bank of America’s tight underwriting standards—its average credit cardholder FICO score is 777—have created a strong stable of superprime cardholders to drive volume through tempting rewards offerings.

Whose credit card business does it hope to woo?

The issuers are taking a wait-and-see approach to gauge how Trump’s tariffs will play out

It’s a major win for the P2P player as the Trump administration dismantles the agency

Now that Trump is in office again, crypto regulations could boost crypto ownership and payments momentum—slowly

Healthy consumer spending and higher interest income drove gains. But consumers’ financial health isn’t on a glide path yet

BofA held the top ranking in an online banking scorecard, while Truist topped our mobile feature benchmark.

Their data is consistent with what other major US credit card issuers reported, suggesting the credit card recovery is still a ways off

To serve customers with more “complex financial needs,” Bank of America will build 165 new financial centers in key US regions.

Travel and food propped up spending in Q1, but consumers are pulling back amid record-high credit card debt and inflation.

This sixth annual study ranks mobile app capabilities across 20 US financial institutions on 42 emerging features, weighted by consumer demand.

Digital-only banks—and neobanks in particular—have emerged as potent threats to incumbents, and many disruptors that could further shake up the US banking market loom large. But incumbents can still secure digital account holders by adopting digital best practices championed by challengers.

Square announced a platform to help developers create DeFi applications in a bid to recreate its crypto revenue success with DeFi.