It’s axed overdraft fees and charges for overdraft-protection services—as the number of big US players maintaining the old normal keeps dwindling.

BofA sees success with digital mortgages: Its Digital Mortgage Experience product handled the vast majority of initiations in 2021—up from 45% the year before—and garnered several mortgage UX accolades.

SoFi aims to become the AWS of banking services: The US neobank plans to acquire cloud-based core-banking provider Technisys and pair it up with banking-as-a-service (BaaS) subsidiary Galileo.

Fraud management is critical to retaining US customers’ digital trust: A FICO survey found that 28.7% of respondents would drop their bank if they aren’t pleased with how they handle fraud incidents.

A public-private forum created by the Bank of England and the Financial Conduct Authority (FCA) highlights operational best practices for good data stewardship.

The requirement to cut business ties with people linked to anti-vaccine-mandate protests will be a lot easier for companies with better-established compliance arms.

JPMorgan has established a presence in the blockchain-based virtual world Decentraland and published a report on opportunities within the sector.

The UK-based neobank can now jump into Australian lending and it has acquired an Indian company that offers multicurrency accounts and remittances. But what does it all add up to?

UK regulators warn that banks must be able to prove that AI use in loan applications won’t worsen discrimination against minorities.

Jack Henry pitches unbundled core banking: Its new tech strategy will give banks flexibility in picking cloud-based core components.