Source: EMARKETER Forecast, September 2024 - October 2024
Note: age 18+; patients who use real-time audio/video, text, or chat to connect with a psychiatrist, psychologist, or other mental health professional from a different location to get a diagnosis, treatment, or care at least once per year; includes billable phone calls; includes two-way real-time interacting communication for psychological counseling with a professional healthcare provider, mental health services; includes messaging services and store-and-forward technologies that collect images and data to be transmitted and interpreted over real-time communication later; excludes emails.
Additional Note: Tools include interactive videoconferencing or videoconferencing using apps on a computer, tablet, smartphone, or mobile device. Includes teletherapy and telepsychiatry. Excludes suicide hotlines.
Methodology: Estimates are based on the analysis of survey and traffic data from research firms and regulatory agencies, sales projections, historical trends, company-specific data, and demographic and socioeconomic factors.