By leveraging the power of artificial intelligence (AI) and machine learning, using real-time insights and proactively engaging at the right moment through the best channel–chat, content offers, email, mobile and more—you can increase conversions and drive more sales through your website.
In this on-demand Tech Talk Tuesday webinar, Keith Pearce, senior vice president of corporate marketing, and Brendan Dykes, product marketing director, at Genesys discuss how website conversions are changing in 2019.
During the webinar, you'll learn how to:
- Understand when customers are not going down the right path or when they are lost on your website
- Engage with them in real-time—and even intercept carts on the verge of abandonment
- Leverage customer journey mapping to understand consumers’ behavior and when to engage
Click here to download a PDF of the presentation.