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GenAI and Social Media Marketing

How the Tech Is—and Isn’t—Transforming Strategies

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About This Report
Social media marketers are using genAI to analyze data, brainstorm ideas, and meet content demands. But these tools come with their own sets of limitations and concerns, often requiring human guidance and intervention.
Table of Contents

Time-strapped social media marketers are using generative AI (genAI) to assist with various tasks, including brainstorming, data analysis, and storyboarding. But the tech faces potential problems and limitations, and human assistance and guidance remain key.

Key Question: How can marketers use genAI in their social media content creation practices, strategies, and workflows?

Key Stat: More than half (54.6%) of companies using genAI for content creation use it for social media, per the Fall 2023 CMO Survey.

authors

Minda Smiley

Contributors

Jasmine Enberg
Principal Analyst
Chris Keating
Director, Research
Tracy Tang
Senior Researcher
Yoram Wurmser
Principal Analyst

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