The news: Chanel’s creative shakeup is helping revive sales at the luxury brand.
How we got here: Designer Matthieu Blazy’s critical and commercial appeal is helping Chanel reinforce its position as one of luxury’s most prestigious—and resilient—brands. While competitors like LVMH and Kering have suffered from declining sales and brand value, companies with high prestige and strong resale value, like Hermès, Chanel, and Cartier, are strengthening their hold on luxury spending.
Implications for luxury: Chanel’s rebound points to the importance of execution for luxury brands. The company has invested hundreds of millions of dollars in manufacturing following customer complaints about poor product quality, while spending heavily on events and store openings to broaden reach and deepen client engagement. Chanel is also limiting price increases, which could help rebalance its value perception and win back aspirational shoppers.
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