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March 16, 2026

Frustrations with Quick-Service Restaurant (QSR) Loyalty Programs According to US QSR Loyalty Members

Methodology

Data is from the March 2026 Alchemer report "2026 Quick-Service Restaurant Study: Winning the Cost-Conscious Diner." 800 U.S. adults ages 18+ who had purchased from a quick-service restaurant in the past month and were current members of at least one QSR loyalty program were surveyed during October 8-9, 2025.

Featured In

Expiring points are QSR loyalty's biggest sore spot

Sources

Alchemer (formerly Apptentive)

Share

Chart Title

Frustrations with Quick-Service Restaurant (QSR) Loyalty Programs According to US QSR Loyalty Members

Publication Date

March 16, 2026

Sources

Alchemer (formerly Apptentive)

Featured In

Expiring points are QSR loyalty's biggest sore spot

Topics

Restaurants & Dining Loyalty United States