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March 12, 2026
Card-Linked Installments Achieve Higher BNPL Customer Satisfaction Ratings Than Fintechs
Methodology
Data is from the March 2026 JD Power "2026 U.S. Buy Now Pay Later Satisfaction Study." 3,909 US buy now, pay later (BNPL) customers ages 18+ were surveyed during January 2025-January 2026. Rankings are based on numerical scores and are not necessarily statistically significant.Chart Title
Card-Linked Installments Achieve Higher BNPL Customer Satisfaction Ratings Than FintechsPublication Date
March 12, 2026