Already have a subscription?Sign In
Log in to see the full chart
Log in or register for a free account to get full, unrestricted access to this chart
Log in to see the full chart
January 9, 2026
US Adults Who Agree They Consider Returns Policies When Choosing Retailers, by Demographic, Dec 2025 (% of respondents in each group)
Methodology
Data is from the January 2026 FedEx and Morning Consult "Consumers: Returns Survey 2025." 1,980 US adults ages 18+ were surveyed during December 4-9, 2025. Results from the full consumer survey have a margin of error of +/-2%. The merchants survey was conducted during the same period among a sample of 1,008 US merchants. Results from the full merchants survey have a margin of error of +/-3%.Chart Title
US Adults Who Agree They Consider Returns Policies When Choosing Retailers, by Demographic, Dec 2025 (% of respondents in each group)Publication Date
January 9, 2026