Already have a subscription?Sign In
Log in to see the full chart
Log in or register for a free account to get full, unrestricted access to this chart
Log in to see the full chart
March 24, 2025
Consumers Are Interested in Agents That Ease Pain Points in the Customer Journey (% of shoppers worldwide who indicated their level of interest in using AI agents for each task, Dec 2024)
Methodology
Data is from the March 2025 Salesforce "Connected Shoppers Report, Sixth Edition" as cited in company blog. 8,350 shoppers worldwide and 1,700 retail professionals worldwide were surveyed online during November 27-December 26, 2024.Chart Title
Consumers Are Interested in Agents That Ease Pain Points in the Customer Journey (% of shoppers worldwide who indicated their level of interest in using AI agents for each task, Dec 2024)Publication Date
March 24, 2025