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December 1, 2022
US Click-and-Collect Sales, 2019-2026 (billions, % change, and % of retail ecommerce sales)
Note
Pickup locations include secure lockers, curbside, and in-store collection points. Sales exclude orders picked up at a post office.
Methodology
Estimates are based on the analysis of data from other research firms and government agencies, historical trends, reported and estimated revenues from major online retailers, consumer online buying trends, and macro-level economic conditions.