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March 22, 2022
Areas With the Greatest Impact on Customer Experience (CX) & Engagement Challenges According to CX Professionals Worldwide, Dec 2021 (% of respondents)
Note
Data was provided to Insider Intelligence by Verint.Methodology
Data is from the March 2022 Verint "The Engagement Capacity Gap Study 2022." 2,742 customer experience professionals worldwide were surveyed online during December 2-23, 2021. Verint is a customer engagement software company.Featured In
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Chart Title
Areas With the Greatest Impact on Customer Experience (CX) & Engagement Challenges According to CX Professionals Worldwide, Dec 2021 (% of respondents)Publication Date
March 22, 2022