Technologies Shoppers Want to Use in Future Retail Environments According to Consumers Worldwide*, Oct 2021 (% of respondents)
Methodology
Data is from a December 2021 report from Bazaarvoice titled "The State of Retail: Understanding Both Sides of Commerce in 2022" as conducted by Savanta. The research was commissioned by Bazaarvoice and conducted during October 2021 by Savanta among 8,153 consumers and 505 employees in the retail industry from Australia, Canada, France, Germany, the UK, and the US.