January 20, 2020

Services Travelers Worldwide Wish Travel Providers Would Focus on More, Apr 2019 (% of respondents)


Global internet users were asked the one thing they wish travel providers would focus more attention on. Responses include more competitive offers/promotions, better customer service, more relevant travel options, website navigation, self-service functionality, better loyalty programs, range of ... payment options, tailored travel recommendations and functionality of mobile app. More