October 14, 2019

Technologies Used by Brand Marketers Worldwide to Optimize the Customer Experience, 2018 & 2019 (% of respondents)

Description

Brand marketers were asked which technologies they are using to optimize the customer experience. Leading responses include customer relationship management, social media management systems, personalization and analytics and tracking.
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Chart Title

Technologies Used by Brand Marketers Worldwide to Optimize the Customer Experience, 2018 & 2019 (% of respondents)

Publication Date

October 14, 2019

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