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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

October 14, 2019

Technologies Used by Brand Marketers Worldwide to Optimize the Customer Experience, 2018 & 2019 (% of respondents)

Technologies Used by Brand Marketers Worldwide to Optimize the Customer Experience, 2018 & 2019 (% of respondents)

Description

Brand marketers were asked which technologies they are using to optimize the customer experience. Leading responses include customer relationship management, social media management systems, personalization and analytics and tracking.
Technologies Used by Brand Marketers Worldwide to Optimize the Customer Experience, 2018 & 2019 (% of respondents) | EMARKETER