Why Do Internet Users Worldwide Use Click-and-Collect Services? (% of respondents, Jan 2019)
The most popular reason consumers use click-and-collect services is to avoid shipping charges. The second biggest reason consumers use click-and-collect is to save time.
Data is from the February 2019 iVend Retail "Global Shopper Trends Report" in partnership with AYTM. 2,750 internet users worldwide ages 18+ were surveyed online during December 2018-January 2019. Respondents were from Australia, Canada, Colombia, Indonesia, Mexico, Philippines, Russia, South Africa, Turkey, the UK and the US.