Already have a subscription?Sign In
Log in to see the full chart
Log in to see the full chart
May 17, 2018
Most Effective Channel for Getting a Customer Service Problem Resolved According to US Internet Users, Feb 2018 (% of respondents)
Note
Data was provided to eMarketer by NewVoiceMedia.Methodology
Data is from the May 2018 NewVoiceMedia report titled "Serial Switchers Swayed by Sentiment" conducted by Opinion Matters. 2,002 US internet users ages 16+ were surveyed online during January 31-February 6, 2018. Respondents were female (51%) and male (49%). Respondents identified their ages as 16-24 (4%), 25-34 (28%), 35-44 (25%), 45-54 (13%) and 55+ (30%). NewVoiceMedia is a call center software solution provider.Chart Title
Most Effective Channel for Getting a Customer Service Problem Resolved According to US Internet Users, Feb 2018 (% of respondents)Publication Date
May 17, 2018