December 12, 2017

Reasons that US Small-Business Marketers Do Not Use Marketing Automation, Sep 2017 (% of respondents)


US small-business marketers were asked about the reasons why they don't use marketing automation. This chart lists costs, familiarity, lack of time and complexity as some of the reasons selected by respondents.


Data was provided to eMarketer by ActiveCampaign.


Data is from the December 2017 ActiveCampaign "SMB Martech Report 2018: Beyond Email Marketing." 310 US small-business marketers were surveyed online during September 18-20, 2017. Respondents were from small businesses with fewer than 1,000 employees and an email marketing solution in place. The margin of error is 5.57% at a 95% confidence level. ActiveCampaign is a small business marketing platform.