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March 12, 2025

US Executives Who Are Comfortable Having Agentic AI Make Decisions and Complete Tasks for Their Customers, Feb 2025 (% of respondents)

Methodology

Data is from a March 2025 NLX survey conducted by QuestionPro. 100 executives at US companies with at least 5,000 employees were surveyed during February 2025. All respondents were director-level or higher. NLX is a conversational AI platform.

Featured In

Almost all US executives trust AI to handle some business for customers As AI-led customer support grows, businesses still want a human touch

Sources

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Chart Title

US Executives Who Are Comfortable Having Agentic AI Make Decisions and Complete Tasks for Their Customers, Feb 2025 (% of respondents)

Publication Date

March 12, 2025

Sources

Featured In

Almost all US executives trust AI to handle some business for customers As AI-led customer support grows, businesses still want a human touch

Topics

Customer Experience Artificial Intelligence (AI)United States

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