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December 5, 2024

Impact of Charging for Returns According to US Retail Professionals, Sep 2024 (% of respondents)

Impact of Charging for Returns According to US Retail Professionals, Sep 2024 (% of respondents)

Methodology

Data is from the December 2024 National Retail Federation (NRF) and Happy Returns report titled "2024 Consumer Returns in the Retail Industry." 249 US ecommerce and finance professionals from large US retailers (with $500+ million in revenue) were surveyed during August-September 2024.

Featured In

Retailers grapple for ways to stem the flood of returnsReturn fees push consumers to adopt free methods, reduce returns

Sources

National Retail Federation (NRF)
Happy Returns

Chart Title

Impact of Charging for Returns According to US Retail Professionals, Sep 2024 (% of respondents)

Publication Date

December 5, 2024

Sources

National Retail Federation (NRF)
Happy Returns

Featured In

Retailers grapple for ways to stem the flood of returnsReturn fees push consumers to adopt free methods, reduce returns
Topics
Ecommerce TacticsShipping & DeliveryUnited States
Impact of Charging for Returns According to US Retail Professionals, Sep 2024 (% of respondents) | EMARKETER