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April 6, 2022
Biggest Obstacles to Their Customer Experience (CX) Program's Success According to CX Leaders Worldwide, 2020 & 2022 (% of respondents)
Note
Respondents were asked, "What are the biggest obstacles to your CX programme's success? (tick all that apply)"Methodology
Data is from an April 2022 MyCustomer report titled "The Changing Face of CX Leadership." 123 customer experience leaders worldwide were surveyed online during January 2022.Chart Title
Biggest Obstacles to Their Customer Experience (CX) Program's Success According to CX Leaders Worldwide, 2020 & 2022 (% of respondents)Publication Date
April 6, 2022