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December 1, 2020
Leading Factors that US Mobile Banking Users Would Consider Before Choosing a New Bank, Sep 2019 & Sep 2020 (% of respondents)
Note
Respondents were asked, "What are the top three factors you would consider before choosing a new bank?"Methodology
Data is from the December 2020 Insider Intelligence "US Mobile Banking Competitive Edge Survey." 2,324 US mobile banking users ages 18+ were surveyed online during August 11-September 18, 2020. The sample was selected to align with the US population on the criteria of age, gender, and income. The survey was fielded by a third-party sample provider.Featured In
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Chart Title
Leading Factors that US Mobile Banking Users Would Consider Before Choosing a New Bank, Sep 2019 & Sep 2020 (% of respondents)Publication Date
December 1, 2020