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November 17, 2020
Primary Authentication Methods Used by US Consumers on Mobile Banking Apps, 2019 & 2020 (% of respondents)
Description
II brandedMethodology
Data is from the November 2020 Pymnts.com and Entersekt "The Mobile Banking App Report: Tapping Authentication To Boost User Engagement." In September 2020, 5,330 adult US consumers were surveyed online. This report is a final analysis focused on the 2,581 respondents from this initial sample who had bank accounts, owned mobile devices, and used mobile banking apps.Chart Title
Primary Authentication Methods Used by US Consumers on Mobile Banking Apps, 2019 & 2020 (% of respondents)Publication Date
November 17, 2020