Events & Resources

Learning Center
Read through guides, explore resource hubs, and sample our coverage.
Learn More
Events
Register for an upcoming webinar and track which industry events our analysts attend.
Learn More
Podcasts
Listen to our podcast, Behind the Numbers for the latest news and insights.
Learn More

About

Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Our Clients
Key decision-makers share why they find EMARKETER so critical.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Our Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us
Already have a subscription?Sign In

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Get a Demo
March 5, 2019

What Are the Biggest Organizational Barriers US* Retailers Face in Implementing Location Intelligence? (% of respondents, 2018 & 2019)

Description

Retailers cite consumer privacy concerns, lack of provable ROI and the "creepiness" factor as the biggest obstacles to building out location intelligence.

Methodology

Data is from the March 2019 Retail System Research (RSR) report titled "Location Intelligence in Retail: The Value of 'Where'" sponsored by Esri. 116 retail executives in Europe (1%), the UK (26%) and the US (73%) were surveyed online during December 2018-January 2019. Respondents reported their 2018 revenues as less than $249 million (7%), $250 million-$499 million (20%), $500 million-$999 million (25%), $1 billion-$5 billion (33%) and $5+ billion (16%). Respondents represented retailers who sold in the following product categories: apparel/footwear/accessories (29%), brand managers (2%), FMCG (13%), general merchandise (34%), hard goods (15%) and hospitality/restaurant/retail services/entertainment/other (8%). 38% of the respondents were C-level excutives and 61% were middle management (VP/Director) or senior management (SVP). Esri is a mapping and spatial data analytics technology firm.