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(trillions and % change)
Estimates are based on the analysis of data from other research firms and government agencies, historical trends, reported and estimated revenues from major online retailers, consumer online buying trends, and macro-level economic conditions.
Actions Taken by Internet Users Worldwide* to Express Their Frustration with Brands, Q4 2016 (% of respondents)
Most Important Initiative for Digital Retail Businesses in Q2 2017 According to Retail Professionals Worldwide* (% of respondents)
Reasons that Retail Professionals Worldwide* Use Amazon as a Sales Channel, June 2017 (% of respondents)
Digital Travel Sales Worldwide, 2016-2021 (billions and % change)
Digital Travel Sales Worldwide, by Region, 2016-2021
Messaging App Marketing and Advertising: Putting WeChat, Facebook Messenger, Line and WhatsApp to Use
Worldwide Retail and Ecommerce Sales: eMarketer's Estimates for 2016–2021
Connecting with Consumers in the Store via NFC
Digital Transformation Requires a Clear Vision and Focus on the Customer
Hilton Embraces a 'Millennial Mindset' to Meet Customer Expectations
What Lyft's Funding, and Uber's Struggles, Mean for the Sharing Economy